Tenants

It is our job to ensure and guarantee that each and every Let runs well and smoothly.

We’re just a phone call away

Exceptional Customer Service for YOU and your Landlord.

When you begin a tenancy with ME And You Letting Agents you will also receive our exceptional customer service that we have quickly become associated with. It is our job to ensure and guarantee that each and every Let runs well and smoothly. By taking good care of you we understand that you will take good care of your new home.

As your agent we are here for YOU as well as your Landlord and we are never more than a phone call away to address any matters that may arise during your occupancy.

cheltenham letting agents - tenants

Choosing to let a property through M.E And You Estate and Letting Agents will be a simple, trouble free experience.

We appreciate that sometimes time will be an important factor with your move so we will act swiftly and efficiently to get you set up and moved in.

Throughout your tenancy you will also be assured of our high level of client service and exceptional standards. We will be on hand to support you with any issues or queries when needed.

From start to finish, we will take care of you and walk you through the entire process. Once you have viewed the property and confirmed that you would like to proceed, we will take care of the rest, through referencing, handling of your deposits, dealing with tenancy contracts to moving in.

Please note that deposits are held with a government deposit scheme, the DPS (Deposit protection service).

On application, all we will need from you are some basic details about yourself and any other occupier over the age of 18.

Permitted Payments

Applicable from June 1st 2019

There is no added vat to the fees listed

1. Rent

2. Holding deposit – capped at one week’s rent. This can be withheld if the tenant withdraws for any reason during the application process. This must be returned if the agent or landlord pulls out. The  holding deposit can be transferred to the tenant’s security deposit as a portion of.

3. Security deposit – capped at five weeks rent

4. Late payment fee – this will be charged at 3% above the bank of England base rate from the date the rent falls due, until the rent is paid. This levy can be charged after 14 days of rent arrears and backdated to when the payment was due.

5. Variation to tenancy agreement – £50

6. Cost of replacement keys or security devices – reasonable cost.

7. Early Termination

8. Utilities

Client Money Protection – We are a proud member of Propertymark CMP – C0127435

Redress Scheme – We are a proud member of The Property Ombudsman – Membership Number D11955

Some Additional Tenant Information:

Minimum rental affordability calculation required for successful application:

Tenants: Monthly rent x 30 (this can be divided between applicants)

Guarantor (if required): Monthly rent x 36

Please note that proof of earnings will be required.

Please contact Mark Ellison for further details – 01242 584007

Contact Us

Get in touch and we will gladly help with any queries you may have. We’re available 6 days a week.